{"id":47671,"date":"2025-10-07T12:28:59","date_gmt":"2025-10-07T10:28:59","guid":{"rendered":"https:\/\/kaefer.wolkenhart.info\/?page_id=47671"},"modified":"2026-02-18T14:25:43","modified_gmt":"2026-02-18T13:25:43","slug":"compliance-helpline","status":"publish","type":"page","link":"https:\/\/kaefer.com\/fr\/company\/compliance\/compliance-helpline\/","title":{"rendered":"Compliance Helpline"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1762344107892{padding-bottom: 0px !important;}&#8221;][vc_column]<h1 class=\" whwpb-custom-text whvc-47665692d6eb7ac432\">Compliance Helpline: Speak up, safely<\/h1>[vc_column_text css=&#8221;.vc_custom_1764592131628{margin-bottom: 0px !important;padding-top: 0px !important;}&#8221;]The KAEFER Compliance Helpline is a secure, web-based reporting channel available globally and in multiple languages. It allows employees, suppliers, clients, and other third parties to report suspected violations of the KAEFER Code of Business Conduct, Supplier Code of Conduct, internal rules, or applicable law \u2013 with the option to remain anonymous. This whistleblowing system ensures that concerns can be raised safely, confidentially, and without fear of retaliation.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1764585653396{margin-top: 135px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_id=&#8221;KAEFER Code of Business Conduct&#8221; anchor=&#8221;CoBC&#8221;][vc_column]<h2 class=\" whwpb-custom-text whvc-47665692d6fa0ec2d4\">How to submit a report?<\/h2>[vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1764592261877{padding-top: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1760012461512{padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_empty_space][vc_single_image image=&#8221;51882&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1764592242887{margin-bottom: 33px !important;}&#8221;]Reports can be submitted through multiple channels:<\/p>\n<ul>\n<li>KAEFER Compliance Helpline (a web-based, anonymous system) \u2013 hosted externally for added confidentiality:<br \/>\n<a href=\"https:\/\/www.bkms-system.com\/kaefer\">https:\/\/www.bkms-system.com\/kaefer<\/a><\/li>\n<li>Direct contact with Corporate Group Compliance via email, phone, postal mail or in person:<br \/>\nEmail: <a title=\"compliance@kaefer.com\" href=\"https:\/\/www.kaefer.wolkenhart.info\/Compliance.html#\" data-obfuscated=\"BYe+UG1KBw|c1wDwk4BYe\" data-obfuscate-key=\"oH4EntQlCRx.-ZA3Nj5W0TaXu_J8MPrb2fIz9VOs1pBSwDd7GycUeKY+ikqmhvLF6g\">compliance@kaefer.com<\/a><br \/>\nPhone: +49 421 3055 0,<br \/>\nAd\u00address: Markt\u00adstr. 2, 28195 Bre\u00admen, Ger\u00admany<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1764592341568{margin-top: 135px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; el_id=&#8221;Compliance helpline&#8221;][vc_column]<h3 class=\" whwpb-custom-text whvc-47671692d8adb1344a\">Protected &amp; structured grievance process<\/h3>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1764592479232{margin-top: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]The KAEFER Compliance Helpline also serves as a formal grievance mechanism, governed by the KAEFER Rules of Procedure for the handling of complaints. These rules outline how reports are processed \u2013 from investigation and corrective action to documentation \u2013 while protecting reporters from retaliation or discrimination.[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_column_text]<\/p>\n<div style=\"width: 628px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-47671-1\" width=\"628\" height=\"354\" poster=\"https:\/\/kaefer.com\/wp-content\/uploads\/2022\/11\/Compliance-20Helpline-20Video-20Screenshot.jpg\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/kaefer.com\/wp-content\/uploads\/2022\/11\/18-01-05-BKMS-EN-354p.mp4?_=1\" \/><a href=\"https:\/\/kaefer.com\/wp-content\/uploads\/2022\/11\/18-01-05-BKMS-EN-354p.mp4\">https:\/\/kaefer.com\/wp-content\/uploads\/2022\/11\/18-01-05-BKMS-EN-354p.mp4<\/a><\/video><\/div>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1674630414518{margin-bottom: 33px !important;}&#8221;]<span style=\"font-size: 12px\">This video is subject to copyright for the protection of intellectual property. It may neither be copied and\/or altered for commercial or private purposes nor for the purpose of being passed on. Embedding on other websites must be authorised by the creator of this video. All rights are with Business Keeper AG.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1764593224745{margin-top: 135px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column]<h3 class=\" whwpb-custom-text whvc-47671692d8bf199017\">Why KAEFER\u2019s Compliance Helpline matters<\/h3>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1764593244335{margin-top: px !important;padding-top: 0px !important;padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_empty_space][vc_single_image image=&#8221;52330&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1759840805261{margin-bottom: 33px !important;}&#8221;]Our helpline is an essential pillar of KAEFER\u2019s integrity framework. By offering a safe, transparent and confidential way to raise concerns, we encourage to Speak Up, are able to treat issues before they become critical and thus, uphold trustful interactions with our employees, clients and other stakeholders.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1762344107892{padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1764592131628{margin-bottom: 0px !important;padding-top: 0px !important;}&#8221;]The KAEFER Compliance Helpline&#8230;<\/p>\n","protected":false},"author":307,"featured_media":0,"parent":47665,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-47671","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Compliance Helpline - KAEFER SE &amp; Co. 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