Compliance

The KAEFER Code of Busi­ness Con­duct out­lines how we act and do busi­ness and ap­plies to every per­son who con­ducts busi­ness with or for the KAEFER Group world­wide, mean­ing all our em­ploy­ees, in­clud­ing all levels of man­age­ment in the KAEFER Group as well as con­sult­ants, tem­por­ary work­ers, and sub­con­tract­ors. These bind­ing guidelines of con­duct have been de­tailed in sev­eral fur­ther KAEFER Group Policies, the KAEFER Sup­plier Code of Con­duct (SCoC) and in­ternal KAEFER Rules.

The KAEFER Sup­plier Code of Con­duct (SCoC) con­tains qual­it­at­ive, so­cial, and eco­lo­gical cri­teria that we ex­pect our sup­pli­ers to com­ply with. It is valid for sup­pli­ers world­wide and part of all new pur­chas­ing con­tracts con­cluded by KAEFER.

KAE­FER’s com­pli­ance pro­gram also in­cludes the KAEFER Com­pli­ance Helpline (https://www.bkms-system.com/kaefer), a highly se­cured web-based whis­tleblow­ing sys­tem, which has been set to of­fer an in­ter­na­tion­ally ac­cess­ible chan­nel to re­port (sus­pec­ted) vi­ol­a­tions of the KAEFER Code of Busi­ness Con­duct, the KAEFER Sup­plier Code of Con­duct, KAEFER Rules or ap­plic­able law, if de­sired an­onym­ously.

The Compliance Helpline not only serves to report (possible) compliance violations and misconduct within KAEFER, but also functions as a versatile grievance mechanism. The whistleblower system enables all (potentially) affected parties to report grievances confidentially. The “KAEFER Rules of Procedure for the handling of complaints” inform you about the detailed complaint process and how we effectively protect you from discrimination or retaliation.

How can reports be submitted?

Re­ports can be sub­mit­ted via dif­fer­ent chan­nels, e.g.

• by using the KAEFER Compliance Helpline – our highly secure, web-based whistleblowing system
  https://www.bkms-system.com/kaefer

The KAEFER Compliance Helpline is operated by an external provider and can be used by employees, suppliers, customers and other third parties. It is available worldwide in different languages and offers anonymous reporting. Once accessed, the KAEFER Compliance Helpline provides clear instructions and is self-explanatory.

• By contacting Corporate Group Compliance via telephone, email, postal or in person.

Email: compliance@kaefer.com
Phone: +49 421 3055 0,
Ad­dress: Markt­str. 2, 28195 Bre­men, Ger­many

Please see the “KAEFER Rules of Procedure for the handling of complaints”  to learn more about how KAEFER handles incoming reports.

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A company to rely on

At KAEFER we un­der­stand the im­port­ance of sus­tain­ab­il­ity, we ful­fil our com­mit­ments and make no com­prom­ises re­gard­ing Health & Safety, En­vir­on­ment, Qual­ity and Com­pli­ance. This per­meates our cul­ture and al­lows us to provide con­sist­ent cli­ent sat­is­fac­tion and main­tain long-term re­si­li­ence for our busi­ness.

To­gether, we work to­wards the com­mit­ments within our KAEFER Group Policies!

Company Policy

The Company Policy sets our fundamental commitment that characterise our corporate culture as well as our way of doing business and allows to provide consistent client satisfaction to maintain a sustainable customer relationship

At KAEFER, we see sponsorship and donations (supported by the KAEFER FOUNDATION) as part of our corporate responsibility and a means of putting our values into action by supporting communities and projects in the areas where we operate. All sponsorships and donations must be aligned with our business activities and reflect our commitment to operate in an ethical manner and must be handled transparently and in accordance with our internal Sponsorship & Donations Policy.

The following overview is intended to provide further guidance on where we focus our support:

• ENVIRONMENT – Climate change, energy efficiency, natural resources
• SOCIAL – Diversity, integration, education, health, safety, well-being, support after natural disasters

Please note that we do not generally support individuals, political parties and affiliated organisations, religious movements or institutions, projects and facilities that offend common decency. We also do not support sports or activities that glorify violence.

If you have any questions or queries, please contact ccm@kaefer.com